Same Day Certificate - Terms & Conditions
To meet the requirements to receive your electronic certificate on the same day, you need to supply the following information upon enrolment and complete the course successfully at the course date of your choice as per below:
- Provide your full name (as used to register for your USI/ your legal name shown on your ID)
- Provide your USI number
- Ensure your full enrolment details, and all course paperwork is complete
- Full payment / or arranged before attendance. Keep a copy of your receipt
- Upon arrival at the course, you must sign-in on the attendance sheet at the course session
- Successful completion of the course (deemed competent).
If any of this information has not been supplied or cannot be verified, we cannot provide your certificate on the day of the course. Once our administration staff can confirm the above information, you can receive your certificate electronically. Be aware this may cause delays to your certificate being able to be issued.
If you provided your details correctly and your certificate does not appear in your email inbox, please check your spam or junk mail folders. Some email settings cause this to happen by mistake. If, for whatever reason, your certificate has not arrived at all, please get in touch with us anytime by email or call 08 7120 2570 during business hours.
If you require a paper copy of your certificate, this incurs an additional charge of $12 (includes postage) and may take up to 21 days to be delivered. If you require a “wallet card” certificate, these are available for $5 (incl postage) and can be ordered by calling our office on 08 7120 2570 during business hours.
Unfortunately, Same Day Certificate issuing policy is not available for courses held on evenings, Saturdays, Sundays, or courses that finish outside our South Australian head office processing hours (9 am-4 pm, Central Australian Time). In these instances, certificates will be issued by email on the next business day.
All electronic copies/ re-issues of certificates are free of charge.