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Course Name

HLTAID011 - Provide First Aid and CPR (Online)

Course Code Included

HLTAID011 – Provide First Aid
HLTAID010 – Provide basic emergency life support
HLTAID009 – Provide cardiopulmonary resuscitation

Course Cost

$79 (may vary)

Course Duration

Online Learning + 2 hours in class

Is the course accredited?


Does the course meet workplace requirements?


Previously Known as

HLTAID003 (Old code HLTFA311A)

Apply first aid

Senior first aid

Workplace level 2

First aid refresher

Available Discounts

Group Booking Discounts Available

HLTAID011 Provide First Aid Course Brisbane
Learning Online
2 hours

This course replaces the superseded HLTAID003 Provide First Aid

Are you looking to complete the latest HLTAID011 Provide First Aid (including CPR) in as quick a timeframe as possible? Are you familiar with first aid content, having previously completed the course or worked in the industry? Do you prefer online or independent study, or are you short on time?

If you answered yes to any of the questions above, Brisbane First Aid Courses, HLTAID011 Provide First Aid (Learning Online) Course is the one for you.

If you prefer, a Face-to-Face version of this course with extra trainer support is also available.

We are a well-renowned registered training organisation (RTO: 40407) running daily first aid courses that are informative, innovative, and fun across Brisbane.

HLTAID011 Provide First Aid is the latest update of the nationally recognised general first aid qualification and is Brisbane First Aid Courses most popular and common First Aid course. It includes all the skills and knowledge required to provide a first aid response to a casualty in line with first aid guidelines as determined by the Australian Resuscitation Council (ARC), Safe Work Australia and other national peak clinical bodies, including the Australian Society of Clinical Immunology and Allergy (ASCIA). Provide First Aid also satisfies most First Aid occupational licensing law requirements.

The ARC recommends learners complete this course every 3 years to maintain First Aid validity and currency of knowledge and skill.

HLTAID003 Provide First Aid is now HLTAID011

New Industry Standard

HLTAID011 Provide First Aid is the new industry standard for first aid training. It’s made up of these refreshed units of competency:

HLTAID009 Provide Cardiopulmonary Resuscitation (CPR) (Old Course Code: HLTAID001)

HLTAID010 Provide Basic Emergency Life Support (Old Course Code: HLTAID002)

HLTAID011 Provide First Aid (Old Course Code: HLTAID003)

Faster First Aid Accreditation 

Brisbane First Aid Courses Learning Online course delivery option provides the most streamlined First Aid training in Brisbane.

Learners spend less time in class by completing all their knowledge learning and assessment tasks online via their student portal.

The student portal is where learners can access all the learning and assessment materials required to complete the knowledge portion of this course and prepare for the in-class practical assessment.

After completing all knowledge tasks online, learners then come to class for a short 2-hour session where they complete the practical requirements of this course under the guidance and instruction of a qualified and experienced first aid trainer.

2-hour in-class practical session 

Practical training and assessment for this course are completed in a single-day 2-hour session starting at 9:00 am and finishing at 11:00 am and includes:

  • A detailed and comprehensive trainer-led demonstration on how to use first aid equipment and perform all required first aid techniques and skills (see performance evidence below)
  • Trainer led practice and question time on all required knowledge and performance evidence, including the use of first aid equipment
  • Practical assessment of performance evidence in the form of role plays, observations, written and verbal incident/review reports and class debriefs

*To attend the practical session, you must first complete the knowledge requirements online. The number of study hours needed to complete the knowledge tasks varies depending on your existing knowledge, skills and experience.

First Aid Certificate Issue – Same Day

Successful completion of all the knowledge and performance evidence and criteria of Brisbane First Aid Courses HLTAID011 Provide First Aid course to a satisfactory level will result in the awarding of the following nationally recognised units of competency:

  • HLTAID009 – Provide Cardiopulmonary Resuscitation (CPR)
  • HLTAID010 – Provide Basic Emergency Life Support
  • HLTAID011 – Provide First Aid

Australian Resuscitation Council (ARC) Guidelines recommend HLTAID011 Provide First Aid be updated every 3 years and HLTAID009 Provide Cardiopulmonary Resuscitation (CPR) be updated every 12 months to remain valid.

Course cost

  • $89 (may vary due to Daily Deals)
  • Price match guarantee on any similar course

Course times and locations

Brisbane First Aid Courses Learning Online HLTAID011 Provide First Aid courses run 7 days a week, 50 weeks a year, right across the Brisbane CBD and surrounding suburbs. Suburbs serviced include:

  • Brisbane CBD – Level 7 – 217 George Street, Brisbane, QLD 4000
  • Indooroopilly – 284 Witton Rd, Indooroopilly, QLD 4068
  • Logan – Unit 8 / 84 – Wembley Road, Logan Central, QLD 4114
  • Mt Gravatt – Mount Gravatt Hotel, 1315 Logan Rd, Mount Gravatt, QLD 4122
  • Salisbury – 668 Toohey Rd, Salisbury, QLD 4107
  • Springfield – Springfield Tavern, Corner of Springfield Parkway & Commercial Dve, Springfield, QLD 4300
  • Capalaba – Lions Club Of Capalaba 55-57 Degen Road Capalaba, QLD 4157
  • Ipswich – Ipswich Show Society Office, Ipswich Showgrounds 81 Warwick Rd, Ipswich, QLD 4035
  • Chermside – Chermside Bowls Club, 468 Rode Road, Chermside, QLD 4032
  • Caboolture – Caboolture Lakes Entrance, Suite 4- Training Room, 8-22 King Street Caboolture, QLD 4510
  • Southport – 36 Scarborough St, Southport, QLD 4215
  • Palm Beach – Palm Beach Hotel, Cnr 1118 Gold Coast Hwy & 5th Ave, Palm Beach, QLD 4221
  • Mooloolaba – Mooloolaba Bowls Club, Brisbane Rd & Kapala St, Mooloolaba, QLD 4557
  • Maroochydore – The Sands Tavern, Plaza Parade, Maroochydore, QLD 4558
  • Townsville – Cluden Park, Racecourse Rd, Cluden, QLD 4811
  • Cairns – Hilton Cairns, 34 Esplanade, Cairns City, QLD 4870
  • Tweed Heads – Twin Towns Services Club, 2 Wharf St, Tweed Heads, NSW 2485
  • Upper Coomera – The Well, 58 Highland Wy, Upper Coomera, QLD 420
  • Calamvale – Calamvale Hotel, 678 Compton Rd, Calamvale, QLD 4116

Course times

  • 9:00am – 11:00am 

Course start and end times may vary by location and date. Students should ensure they arrive at least 15 minutes prior to the scheduled start time.

Covid-19 Precautions

At Brisbane First Aid your health and safety is our priority. Infection control measures and Covid-19 practices are applied across all our training facilities including but not limited to:

  • Personal protective equipment (PPE)
  • Social distancing, where possible
  • Cleaning and sterilisation of equipment and materials
  • Learner sign-in sheets

To help us keep you and your fellow learners safe, please do not attend a session if you are unwell, experiencing any symptoms or should be quarantining or self-isolating.

Where courses need to be rescheduled, Brisbane First Aid Courses will notify learners at the earliest convenience.

Course requirements

In line with industry and organisational obligations, Brisbane First Aid Courses can only accept and issue nationally accredited units of competency to learners who are:


Learners should also physically be capable of completing the performance requirements of this unit. At a minimum, learners will need to be physically capable of:

  • Performing at least 2 minutes of uninterrupted single rescuer cardiopulmonary resuscitation (CPR) (5 cycles of both compressions and ventilations) on an adult manikin placed on the floor
  • Performing at least 2 minutes of uninterrupted single rescuer cardiopulmonary resuscitation (CPR) (5 cycles of both compressions and ventilations) on an infant resuscitation manikin placed on a firm surface
  • Operating an automated external defibrillator (AED) to deliver at least one shock
  • Providing first aid assistance for a number of conditions including anaphylaxis, asthma, non-life-threatening, choking, envenomation, fractures, dislocations, sprains, strains, minor wounds, nosebleed, shock

USI requirements

A USI (unique student identifier) the number is now a mandatory requirement for any student wishing to undertake vocational training. A USI number is unique to you and provided by the government to keep a secure online record of your VET certifications. You can look up your number or register for a USI number quickly and easily by clicking on the following link:

HLTAID011 Provide First Aid includes CPR

Knowledge evidence

At the conclusion of this course, learners will have a clear understanding of the following topics covered during the First Aid training:

Guidelines and procedures including:

  • ARC Guidelines relevant to the provision of first aid
  • first aid guidelines from Australian national peak clinical bodies
  • potential incident hazards and risk minimisation processes when providing first aid
  • infection control procedures, including use of standard precautions and resuscitation barrier devices
  • requirements for the currency of skill and knowledge
  • first aid codes of practice
  • appropriate workplace or site procedures relevant to the provision of first aid
  • contents of first aid kits


Legal, workplace and community considerations including:

  • duty of care requirements whist performing first aid and CPR
  • own skills and limitations During A first aid and CPR emergency
  • consent and how it relates to the conscious and unconscious casualty and when to administer CPR
  • privacy and confidentiality requirements in relation to a first aid emergency
  • awareness of the potential need for stress management techniques and available support for rescuers after dealing with a first aid emergency.

Considerations when providing CPR, including:

  • upper airway and effect of positional change during CPR
  • appropriate duration and cessation of CPR
  • appropriate use of an AED- Defibrillator
  • safety and maintenance procedures for an AED (Defibrillator)
  • chain of survival management during cpr and first aid
  • how to access emergency services during a first aid emergency

Techniques for providing CPR to adults, children and infants including:

  • Applying DRSABCD protocol
  • how to recognise that a casualty is unconscious and not breathing normally
  • rate, ratio and depth of compressions and ventilations during CPR
  • correct hand positioning for compressions during cardiopulmonary resuscitation
  • basic anatomy, physiology and the differences between adults, children and infants relating to CPR

Signs, symptoms and management of the following conditions and injuries:

  • allergic reaction, how to provide First aid management
  • anaphylaxis management using an EpiPen during first aid
  • asthma management how to use Ventolin during first aid management
  • non-life-threatening and life-threatening bleeding
  • burn management and how to provide first aid
  • cardiac conditions, including chest pain and chest pain causes
  • choking, baby choking and choking first aid
  • diabetes, type 2 diabetes, Diabetes symptoms and how to call diabetes Australia for post incident advice
  • The drowning, drowning and secondary drowning and how to perform CPR and use an AED
  • envenomation and envenomation first aid
  • eye injuries signs and symptoms
  • fractures, types of fractures
  • dislocations, shoulder dislocations
  •  Strains vs sprains
  • Injuries to the head, neck and spinal injuries
  • Hypothermia and what is hypothermia
  • Hyperthermia and hyperthermia definition and First Aid management
  • minor wounds and wound first aid
  • nose-bleed, toddler nose bleed and nose bleed first aid
  • poisoning, covering food poisoning and food poisoning symptoms
  • seizures, types of seizures and first aid management
  • first aid for shock
  • Needle stick injury first aid
  • Stroke, stroke signs and stroke symptoms and first aid management


Performance evidence

At the conclusion of this course, learners will be able to:

Manage, in line with ARC guidelines, the unconscious, breathing casualty including appropriate positioning to reduce the risk of airway compromise

Manage, in line with ARC guidelines, the unconscious, non-breathing adult, including:

  • performing at least 2 minutes of uninterrupted single rescuer cardiopulmonary resuscitation (CPR) (5 cycles of both compressions and ventilations) on an adult resuscitation manikin placed on the floor
  • following the prompts of an automated external defibrillator (AED) to deliver at least one shock
  • demonstrating a rotation of single rescuer operators with minimal interruptions to compressions during CPR first aid and CPR training
  • responding appropriately in the event of regurgitation or vomiting

Manage, in line with ARC guidelines, the unconscious, non-breathing infant, including:

  • performing at least 2 minutes of uninterrupted single rescuer CPR (5 cycles both compressions and ventilations) on an infant resuscitation manikin placed on a firm surface

Manage casualties, using a First Aid Kit to manage the following conditions:

  • anaphylaxis first aid
  • asthma first aid in line with asthma foundation guidelines
  • non-life-threatening bleeding first aid
  • choking and CPR training
  • envenomation, using pressure immobilisation for snake bite management
  • fractures, dislocations, sprains and strains, using appropriate immobilisation techniques
  • minor wound cleaning and dressing
  • nosebleed and infection control first aid
  • shock, unconscious and CPR using an AED

First aider will conduct a Secondary Survey

  • identify casualty illness or injury through history, signs and symptoms
  • use personal protective equipment (PPE) as required
  • provide appropriate first aid treatment
  • convey incident details to emergency services or advising casualty on any required post-incident action
  • provide an accurate verbal and written report of the incident
  • review the incident


DRSABCD protocol

Our accredited First Aid Training teaches you about the DRSABCD protocol. It’s a way of responding to medical emergencies that you can memorise. You think of DRSABCD as Drs Abcd. The letters stand for Danger, Response, Send, Airway, Breathing, CPR and Defibrillator. These represent the steps you follow in an emergency. The first thing to do is check for danger. Then you see if the casualty responds. Next, you send for emergency services. After that, you make sure airways are clear. Then check that they are breathing and start CPR if necessary. The last thing you do is use the defibrillator.

As well as this, you practise CPR by kneeling on the floor and pushing on a manikin. We teach you according to Australian Resuscitation Council (ARC) guidelines. Managing asthma is another important part of the course. Along with knowing how to use an EpiPen in case of anaphylaxis, you will be equipped to effectively respond to the most common emergencies. Such critical skills and knowledge are essential for aged care workers, healthcare professionals and nurses. But anyone benefits from this first aid training because emergencies happen anywhere. In summary, this course prepares you with the skills and knowledge required to respond effectively in a medical emergency.

Eight New First Aid Units of Competency Released

  • HLTAID009 Provide cardiopulmonary resuscitation – sometimes referred to as CPR (supersedes HLTAID001 Provide cardiopulmonary resuscitation)
  • HLTAID010 Provide basic emergency life support – sometimes referred to as BELS (supersedes HLTAID002 Provide basic emergency life support)
  • HLTAID011 Provide First Aid – sometimes referred to as First Aid (supersedes HLTAID003 Provide first aid)
  • HLTAID012 Provide First Aid in an education and care setting – sometimes called Childcare first aid (supersedes HLTAID004 Provide an emergency first aid response in an education and care setting)
  • HLTAID013 Provide First Aid in a remote or isolated site (supersedes HLTAID005 Remote first aid)
  • HLTAID014 Provide Advanced First Aid (supersedes HLTAID006)
  • HLTAID015 Provide advanced resuscitation and oxygen therapy (supersedes HLTAID007)
  • HLTAID016* Manage first aid services and resources (supersedes HLTAID008)

*Please note Brisbane First Aid does not currently offer this unit